We want you to love every piece. If something isn't quite right, our return process is designed to be effortless — so you can shop with complete confidence.
Free Returns (0–7 Days)
No cost, no hassle
Refund to Original Payment
Back the way it came
24-Hour Response
We reply within one day
Return Windows
When Can You Return?
Your return window starts from the day your order is delivered. Here's exactly what to expect.
0 – 7 Days
After delivery
Full refund — no deductions
Free pre-paid return label
8 – 30 Days
After delivery
Refund with a flat $8 shipping fee
Pre-paid return label included
After 30 Days
Return window closed
Returns are no longer accepted
Please reach out if you need help
How It Works
Three Simple Steps
Contact Us
Fill out our support form with your order number and reason for return.
Get Your Label
We'll reply within 24 hours with a pre-paid shipping label and return instructions.
Ship & Get Refunded
Ship within 5 days of receiving the label. Refund is issued once we receive the item.
Item Conditions
What We Accept
We keep it fair for everyone. Here's what qualifies for a return.
Accepted Returns
Items in original, unworn condition
Tags still attached where applicable
Returned within the 30-day window
Items that arrived damaged or defective
Please Note
Items worn, washed, or altered may not qualify
Significantly damaged items may be denied
We inspect all returns upon arrival
We'll contact you if there's any issue
How Refunds Are Processed
Once your return arrives at our facility and passes inspection, we'll issue a refund to your original payment method and send you a confirmation email. Please allow a few business days for the refund to appear on your statement, as processing times vary by bank or card provider.
Common Questions
Still Have Questions?
We don't offer direct exchanges at this time. To get a different size or style, simply return your original item and place a new order. This ensures you get the item you want as quickly as possible.
We're sorry to hear that! Please contact us right away through our support form. Include photos of the damage and your order number, and we'll arrange a free return with a full refund — no matter when you received it within the 30-day window.
Once we receive and inspect your return, refunds are typically issued within 2–3 business days. Your bank or card provider may take an additional 3–7 business days to post the refund to your account.
If you return within the first 7 days, shipping is completely free. Between days 8 and 30, a flat $8 fee is deducted from your refund. In both cases, we provide the return label — you never have to figure out shipping on your own.
Please reach out to our support team if you need a little extra time. We're happy to work with you and can often extend the deadline on a case-by-case basis.
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