How Can We Help You?
We're here to make your shopping experience easy and enjoyable. Find answers to common questions below, or reach out — we'd love to hear from you.
Orders & Tracking
Delivery times depend on where your order ships from. Here's a quick overview:
Orders are typically processed and shipped within 24–48 hours. You'll receive email updates at every step — from confirmation to delivery. If you have questions, please contact our Customer Care team.
| Warehouse Location | Estimated Delivery |
|---|---|
| Domestic (within the US) | 2 – 8 business days |
| International warehouse | 5 – 13 business days |
Yes! As soon as your order ships, you'll receive an email with a tracking number and a link to follow your package in real time. You can also track your order anytime by visiting our Track Your Order page.
We process orders quickly, but if you need to make a change or cancel, please contact us as soon as possible. We'll do our best to accommodate your request before the order ships.
We're sorry if that happens! Please contact our Customer Care team within 48 hours of receiving your order. Include a photo of the issue and your order number, and we'll make it right — whether that's a replacement or a full refund.
Shipping
We currently ship within the continental United States only. International shipping is not available at this time, but we're working to expand in the future. Please visit our Shipping Policy page for more details.
We partner with trusted carriers including USPS, UPS, and DHL. The specific carrier may vary depending on your location and the items in your order, but rest assured your package will be tracked from start to finish.
Please reach out to us immediately if you need to update your shipping address. We'll do our best to make the change before your order ships, though we can't guarantee it once the package is in transit.
Delivery to P.O. boxes depends on the shipping carrier assigned to your order. USPS typically delivers to P.O. boxes, but UPS and DHL may not. If you have concerns, please contact us before placing your order and we'll help find the best solution.
Yes! We offer free standard shipping on qualified orders within the continental US. Keep an eye on our Deals & Special Offers page for additional shipping promotions.
Returns & Exchanges
We offer a hassle-free return policy within 30 days of purchase. Items must be in their original condition with all tags still attached. For step-by-step instructions, please visit our Return & Refund Policy page.
We do not offer direct exchanges at this time. If you ordered the wrong item or size, the quickest solution is to return the item (see our Return Policy) and place a new order for the correct item. If you catch the mistake early, let us know right away and we may be able to cancel the original order before it ships.
For hygiene reasons, we cannot accept returns on earrings, swimwear, or items marked as "Final Sale" — unless they arrived damaged or defective. If you received a defective item, please contact us and we'll resolve the issue promptly.
Once we receive and inspect your returned item, refunds are typically processed within 5–7 business days. The refund will be applied to your original payment method. Please note that your bank may take an additional 3–5 business days to reflect the credit on your statement.
Products & Sizing
Each product page includes a detailed sizing chart to help you find the right fit. We recommend measuring yourself and comparing with the chart before ordering. If you're between sizes or unsure, feel free to ask our team — we're happy to help you choose.
We work hard to provide accurate sizing, but fit can vary slightly between different styles and brands. The sizing chart on each product page is the most reliable guide. Our customer reviews also often mention fit details that can help you decide.
Absolutely! Savvy Stylish specializes in styles designed for petite and elderly women. Many of our handbags, clothing, and accessories are specifically curated with smaller frames and lighter weights in mind. Browse our New Arrivals for the latest petite-friendly additions.
Yes! On the product page of any out-of-stock item, you'll find a "Notify Me" option. Simply enter your email, and we'll let you know the moment it's available again.
To keep your handbag looking beautiful, we recommend storing it in a cool, dry place and using a soft cloth for cleaning. Avoid overstuffing to maintain its shape. For detailed care advice, check the product description or reach out to our Customer Care team.
Payments & Discounts
We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted to protect your information.
During checkout, look for the "Discount Code" field on the payment page. Enter your code and click "Apply" — you'll see the discount reflected in your order total before you complete your purchase. Only one code can be used per order.
Your security is our priority. Our store uses Shopify's industry-leading SSL encryption and PCI-compliant payment processing. We never store your full credit card information. For more details, see our Privacy Policy.
Visit our Deals & Special Offers page for the latest markdowns and promotions. You can also check our Weekly Deals blog for curated sale picks.
My Account & Website
No — you can check out as a guest anytime. However, creating an account makes it easier to track orders, save your favorite items to a wishlist, and speed up future checkouts.
Simply click the heart icon on any product to save it to your wishlist. You can view all your saved items by clicking the wishlist icon in the top navigation bar. It's a great way to keep track of items you love while you browse.
We'd love to help! Our Customer Care team can walk you through the ordering process over email. You can also browse by category using the menu at the top of the page: Handbags, Clothing, or Best Sellers are great places to start.
Gift Cards
Yes! A Savvy Stylish gift card is the perfect way to let someone special choose exactly what they love. Purchase a gift card here — it's delivered instantly by email and never expires.
You can check your remaining gift card balance anytime at our Gift Card Balance page. Just enter your gift card code and your balance will be displayed.
Yes, gift cards and discount codes can generally be used together. Apply your discount code first during checkout, then enter your gift card information as a payment method. The gift card will cover the remaining balance after the discount is applied.
